We take great pride in our top-tier Managed Services Package. Alongside the industry-leading systems included in our base package, we offer exceptional optional add-ons. We partner exclusively with established names and brands to ensure you receive the best service possible. We’re so confident in our offerings that we use every service internally, ensuring our staff are highly knowledgeable about everything we provide.
Endpoint Management
We provide 24/7 monitoring, maintenance, and management for your computers using a robust computer agent and backend established in 2002, trusted by some of the world’s largest companies. This system allows us to handle every aspect of your devices, including hardware patching, Windows updates, software patching, disk maintenance, user management, and more. This agent is the core of our Managed Services package, ensuring you receive a reliable and trustworthy service.
Cyber Security
We’ve teamed up with Huntress to bring you a custom-built solution. With a comprehensive suite of fully managed cybersecurity services powered by a 24/7 security operations center, Huntress enables us to protect your computers and defend against attackers.
Optional Addons
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Microsoft 365
As an accredited Microsoft Partner, we are equipped to manage and maintain your 365 tenancies. This includes user management, license purchasing, and optimizing your email security setup.
Microsoft 365 Backups
Data loss can be extremely costly for businesses. That’s why we offer comprehensive backups for your M365 accounts. Our service ensures that your emails, calendar, contacts, OneDrive, SharePoint, and all other areas of your 365 account are securely backed up.
Password Manager
Password managers are essential for maintaining cybersecurity. We offer this tool to bolster your defenses against cybercrime. Our password manager suggests strong passwords, provides shared password folders for company collaboration, and private folders, along with a host of features designed to enhance your password security.
Cyber Security for Microsoft 365
Our cybersecurity partner, Huntress, also provides an email agent that focuses on preventing unwanted logins, session hijacking, credential theft, and rogue inbox rules. With Managed Identity Threat Detection and Response (ITDR), it serves as the first line of defense against identity-focused cyber threats.
Managed Phone System
In partnership with 3cx, we provide, configure, and maintain the world’s leading Managed Phone System. This system includes features such as call queues, digital receptionists, out-of-hours support, call recording, call groups, and many more call center functionalities.
Email Signature Management
Professionalism and team unity are crucial for any business. That’s why we’ve partnered with Exclaimer to offer email signature automation. Managed centrally, any changes you make will instantly take effect across all users. Whether you’re running limited-time campaigns or updating your signature for Christmas, Exclaimer makes it easy to manage.
Mobile Device Management (MDM)
In today’s world, cybercrime and lost or stolen devices can be costly for businesses. Our MDM offerings allow you to track desktops, laptops, Apple devices, and Android devices. You can also place usage restrictions, block websites and applications, and utilize many other device management features. Additionally, we offer remote access to your mobile devices.
Device Backup
With StorageCraft, we provide an on-site backup solution primarily for servers, but also applicable to computers. This service creates regular full backups of your devices, allowing you to restore to a replacement device with just a click of a button.