Managed IT

Your IT department. Without the overhead.

Proactive support, security and technology management from a local Gippsland team.

Proactive ManagementUnlimited SupportLocal Technicians
East Gippsland IT staff reviewing managed services and business support systems
Proactive Protection

Monitoring, patching, and remediation before small issues become business problems.

Business Ready

Practical systems for workstations, users, backups, security, and day-to-day support.

Local Support

Gippsland technicians who know the region and can respond without offshore runaround.

Managed IT that keeps work moving

We take the day-to-day pressure off your team with proactive monitoring, support, security, backups, and clear reporting. Bairnsdale, Sale, Latrobe Valley and wider Gippsland coverage remains part of the page, but the service explanation now comes first.

Bairnsdale & East Gippsland

Managed IT services, endpoint monitoring, cyber security, and day-to-day support for businesses in Bairnsdale, Lakes Entrance, Paynesville, Orbost, and surrounding towns.

Sale & Wellington

Local support from our Sale office for businesses that need practical IT management, device support, backups, Microsoft 365 administration, and security guidance.

Latrobe Valley & Gippsland

Remote-first support backed by regional onsite capability for growing businesses that need consistent systems, better visibility, and a cleaner support experience.

Our Flagship Managed Package

Our flagship managed service offering is an all-inclusive AYCE support package built for businesses that want predictable support, faster response, and a team that stays close to the day-to-day health of the environment.

Starting from$65per device / month

Total IT

Our flagship AYCE managed services package is designed to cover the day-to-day support load while keeping response times and client visibility strong.

  • Unlimited day-to-day IT support
  • Remote, phone, and on-site support
  • Priority response
  • Tech Checks and reporting

Optional Add-Ons

Where the business needs wider coverage or project capacity, we can extend the package with additional service options.

  • After hours support pack
  • Project blocks
  • Other packages available on enquiry

Hardware as a Service is also available.

Eligible business devices can be supplied under a 3 or 5 year HaaS model, with managed services for the device included and same day warranty fault replacement support.

View Hardware Options

Core Managed Services

Our managed services package is designed to keep your computers, users, and security posture running cleanly in the background while your team stays focused on work.

Endpoint Monitoring & Management

24/7 remote monitoring, maintenance, patching, and automation for computers that need cleaner oversight and fewer surprises.

  • Hardware and software visibility
  • Patch management and routine automation
  • User and device management
Explore Endpoint Management

Threat Detection & Identity Protection

Managed endpoint and identity threat detection with practical guidance to stop suspicious activity before it becomes a business problem.

  • Endpoint threat visibility
  • Identity activity monitoring
  • Clear, actionable reporting
View Threat Detection

Password Manager

Secure shared access, cleaner onboarding, and stronger password hygiene without staff relying on spreadsheets or reused credentials.

  • Shared vaults and controlled access
  • Safer onboarding and offboarding
  • Visibility over weak or reused credentials
View Password Manager

Optional Add-ons

Build out your managed service package with practical add-ons that improve Microsoft 365 administration, device resilience, brand consistency, and mobile control.

Microsoft 365 Administration

Licensing, user administration, security settings, and day-to-day Microsoft 365 management for a cleaner tenant.

  • User, licensing, and tenant administration
  • Security and policy oversight
  • M365 backups available as an additional service
View Microsoft 365 Administration

Cloud-Based Device Backups

Protect important business data on laptops and desktops with cloud backups designed around recovery speed, tested integrity, and practical rebuild options.

  • Image-level backup and device recovery coverage
  • Recovery testing and local speed cache options
  • Central oversight for remote and mobile teams
Explore Device Backups

Email Signature Management

Keep staff signatures consistent, on-brand, and centrally managed without manually updating each mailbox.

  • Consistent branding and contact details
  • Centralised updates, banners, and disclaimers
  • Cleaner new-starter setup
View Signature Management

Mobile Device Management

Bring business mobile devices under better control with policies, enrolment, and oversight that sit inside your broader managed device service.

  • Mobile enrolment and device oversight
  • Policy and access control support
  • Fits growing and hybrid teams
View Mobile Device Management

Useful Managed Service Pathways

Start with a clear assessment, then build the right managed service stack around your business risk, users, and growth plans.

IT Health Check

Get a plain-English review of your security, backups, performance, and reliability before committing to a managed service plan.

Book a Health Check

Managed Threat Detection

Combine threat detection and identity protection, monitoring, guidance, and awareness training into a practical security program.

View Threat Detection

Managed IT services questions

Clear answers for local businesses comparing managed IT support in Bairnsdale, Sale, and Gippsland.

What is included?

Total IT can cover day-to-day IT support, endpoint monitoring, patching, cyber security monitoring, password management, cloud device backups, reporting, and local help when your team needs it.

Do you support Bairnsdale onsite?

Yes. Our Bairnsdale office is at 137 Main Street, and our team supports local businesses with onsite assistance, remote support, planning, troubleshooting, and managed service reviews.

Can you support multiple locations?

Yes. We support businesses with teams across Bairnsdale, Sale, Wellington, Latrobe Valley, and wider Gippsland, including remote workers, branch offices, and mobile devices.

Free IT Infrastructure Health Check

We assess your systems for security risks, performance issues, and backup reliability, then give you clear next steps.

Book Your Check